Question 1

What does Research Use Only mean?

Accepted Answer

All Research Products sold by Dexa Research are intended solely for in-vitro laboratory research. They are not intended for human or veterinary use, diagnostics, or therapeutic applications.

Question 2

Where are products shipped from?

Accepted Answer

All orders ship from our U.S. fulfillment center. Fast domestic delivery via tracked courier.

Question 3

Do qualifying peptides include Reconstitution Solution?

Accepted Answer

Yes. Every qualifying peptide purchase includes a complimentary 2 mL of Reconstitution Solution.

Question 4

How are batches tested?

Accepted Answer

Every batch is independently third-party tested for identity and purity by HPLC and mass spectrometry.

Question 5

Where can I find a COA?

Accepted Answer

Search the COA Library by product, batch, or lot number.

Question 6

Do you offer cold-chain shipping?

Accepted Answer

Yes. Products requiring cold chain ship with insulated packaging and coolant.

Question 7

What is your returns policy?

Accepted Answer

Returns are accepted within 7 calendar days of confirmed delivery, provided the product is unopened, unused, in its original condition, and complies with our Return Policy. See our Returns Policy for details.

Question 8

Why do I need an account to see pricing?

Accepted Answer

Account creation confirms your acknowledgment that Research Products are intended exclusively for laboratory research use. Pricing, inventory, and ordering are available once you sign in.

Frequently asked questions.